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ISO 9001:2015 Certification

 

The Grama Panchayat has successfully obtained the internationally recognized ISO 9001:2015 Certification, ensuring the quality and efficiency of its services.

This prestigious recognition was achieved as part of an initiative implemented through the Kerala Institute of Local Administration (KILA) to enhance the efficiency, quality, transparency, and citizen-friendliness of services provided by Local Self-Government Institutions.

Key benefits
  • Improved and Faster Service Delivery
  • Accuracy and Efficiency in File Processing
  • Timely Response to Applications
  • Transparency and Accountability in Citizen Services
  • Quick Access to Information through Digital Record Management
  • Comprehensive Citizen Surveys